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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt Quick

May 26, 2024

1  out of  5 rating by Matt Quick
"Last claim took over 3 months to process. Storm knocked down a power line and damaged all the electronics in the house. They made me get an inspection and then only paid for part of it. Made me fix everything then send in my bills. Then I just got a notice that I was cancelled because I had made 4 claims in 11 years. All totaling under 5k. One was 0$. This is less than 10% of my premiums. I guess they spent too much on advertising. Don’t waste your time with this pos company."
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Julie Swope

May 24, 2024

1  out of  5 rating by Julie Swope
"Jeff abandoned the Parkville office. We have had nothing but issues. They left today before 4 pm after promising to call us back. We finally went there. I have had State Farm and have never had the problems I have had in the last two years. Mistake after mistake has been made and when you finally reach them, they blame someone in their office. We're finished. Avoid this agent and his office."
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Leeroy Hines

April 15, 2024

5  out of  5 rating by Leeroy Hines
"Great 😊 Service"
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Saul Carrillo

April 10, 2024

1  out of  5 rating by Saul Carrillo
"I was a customer on the 95th and Renner office for 9 o 10 years but 2 months ago I called the office to add a car to my policy so I spoke with Gunnar and he wasn't helpful at all so then I tried to speak with Cameron and all he says was that he's gonna leave in 15 minutes and he can't help me with my request so disappointed with the service so I changed all my policies to a different agent, and already told my friends and family to move out from this office. Oh by the way I emailed Jeff too and he never response my email so I feel like they don't care my situation so disappointed."
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Jillian Martin

February 22, 2024

1  out of  5 rating by Jillian Martin
"I canceled on January 1, they still billed me for January and I have yet to receive my refund. Left three messages with a service because there is never anybody in the office. Definitely would not recommend."
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Amber Thurston

January 18, 2024

1  out of  5 rating by Amber Thurston
"Canceled the rest of our policies with them after they chose not to renew our home policy. They are still trying to collect auto pay on our old policies even though they have acknowledged the cancellation date. I cannot get anyone to answer the phone or call me back after leaving messages with their mediocre answering service."
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william Babbitt

January 18, 2024

1  out of  5 rating by william Babbitt
"These people to get more money would not change vehicle and attempted to have me pay 500 a month on the vehicles this insurance office are criminals don’t go here"
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David Bravard

January 7, 2024

5  out of  5 rating by David Bravard
"Friendly staff and nice looking building...always happy to help folks, and fair prices for products offered."
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Beverly Kerr

December 27, 2023

3  out of  5 rating by Beverly Kerr
"I can never speak to my agent. It seems they are always in a meeting and I never can get past the lady that takes the calls. I never get a call back from my agent. I’ve been with them for 7 years insuring two cars and my home. I went with them because of their attentiveness and knowledge. As of the last couple years I’ve been disappointed."
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December 19, 2023

5  out of  5 rating by CAROL CROSS
"We had trouble with our adjuster after extensive hail damage. The office offers a liaison to help you go through the process. We were denied coverage for our damage initially and they helped us go through the appeal. It was so helpful to have a person in the office to talk to and know what was best to do. We felt they were on our side and knew the best way to resolve our issue. This office is top of the line when it comes to customer support."
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Bj Walker

December 11, 2023

1  out of  5 rating by Bj Walker
"Insurance quote triple what I m paying now not good!"
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Juan Luis Muñoz Ornelas

November 29, 2023

5  out of  5 rating by Juan Luis Muñoz Ornelas
"Excelente atención … Adriana Velásquez muy amable y servicial recomendada 100%"
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November 15, 2023

1  out of  5 rating by B. KCMO
"Went through 1.5 years of Raising our rates literally every 3 months and then sending mass emails notifying customers. When the main guy (Jeff) responded to a email inquiry basically telling us not to respond to HIS email we were done with this office and went to USAA. They then waited a WEEK to process a cancellation which we only found out because we called to move our homeowners policy as well and nothing was done. I will never recommend state farm to anyone again and I had been a customer for years."
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Keith Tucker

November 8, 2023

5  out of  5 rating by Keith Tucker
"Great customer experience and great rates."
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Sylvia Torres

October 25, 2023

5  out of  5 rating by Sylvia Torres
"Excellent professionals with personalized attention, especially Adriana. Thanks."
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Alejandra Navas

October 24, 2023

5  out of  5 rating by Alejandra Navas
"Adriana Velasquez es la mejor opción al momento de escoger insurance. Excelente persona que siempre está dispuesta a darte las mejores opciones dándote la mejor atención posible. Les recomiendo cambiarse a esta aseguradora y escoger a Adriana como la persona que les haga su cotización. She is awesome!"
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Vicki Strange

July 18, 2023

5  out of  5 rating by Vicki Strange
"Very friendly and so helpful."
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Sandy Nuss

June 30, 2023

5  out of  5 rating by Sandy Nuss
"This office has helped me with everything from asking questions in person to updating policies after hours by phone. Very responsive and much appreciated!"
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Suzanne Loyd

April 24, 2023

5  out of  5 rating by Suzanne Loyd
"They help you anyway they can. Definitely recommend you give them a try"
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Vince Mizell

April 19, 2023

5  out of  5 rating by Vince Mizell
"Always very healthful with good advise and beautiful smiles!"
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Allan Moore

March 20, 2023

5  out of  5 rating by Allan Moore
"Young Gunner saved me a lot of money on my home and Automobiles he was very professional and he is my new insurance agent"
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James Minor

January 23, 2023

5  out of  5 rating by James Minor
"The Jeff Zigmant Agency in Parkville has some really Amazing staff members. Kamber Probst assisted us during an extremely time-sensitive issue on a Friday afternoon. She immediately recognized the importance of Getting Involved, Communication and Follow-Up with Professionalism and Courtesy...Very Refreshing!"
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jenny sears

November 12, 2022

5  out of  5 rating by jenny sears
"Adrianna is the best agent there"
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James Mull-Adkins

October 18, 2022

5  out of  5 rating by James Mull-Adkins
"My experience with Jeff's office was nothing but fantastic. Gunnar who had helped me throughout it all was nothing but helpful and made things easy to understand. I would highly recommend using their office if you're looking for a great rate!"
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Todd Gann

September 23, 2022

5  out of  5 rating by Todd Gann
"Always quick to get back with me when I need help, and always the best prices. Couldn't recommend enough."